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City of Chico

City of Chico

There are several emergency shelters in our area.  For information on emergency shelters throughout Butte County, see Butte 211.  You may also contact the following shelters directly to learn about their intake process.  You do not need to be assessed through the City's Outreach and Engagement process to reach out to these shelters: 
  • Torres Shelter: Contact directly at (530) 891-9048
  • Jesus Center: Contact directly at (530) 899-9343
 
If you are wanting to be assessed for shelter, we ask that you contact the Shelter Interest Phone Line at (530) 897-5890. You will be asked to leave your legal name, exact camping location, phone number, email (if possible) and date of birth when you call.  There are no walk-up intakes at Genesis.  The City's Outreach & Engagement team members will follow up with all callers that leave complete information. Due to a high volume of calls, it may take several weeks to be contacted.  If you have previously called the Shelter Interest Line but need to update your camping location or contact information, please call again, we want to be able to help you! 
 
General Information:
Please note that Genesis is not a diversion program and is currently focused on the unsheltered people in our community.
 
As of Thursday, May 23, 2024 the following shelter beds are available:
Jesus Center, located at 2255 Fair Street: Women’s shelter 1 open beds, Men’s shelter 4 open bed.
Jesus Center Renewal Center North, 2218 Fair Street:  2 rooms open for families.
Torres Shelter, located at 101 Silver Dollar Way: 13 open beds.
Genesis (Pallet Shelter), located at 2280 Dr Martin Luther King Jr Pkwy: 20 pallet shelters available.
 
For more information, please contact Outreach and Engagement at (530) 897-5890.