Parking Violations & Citations
Payments for parking violations can be paid online, by phone, in person, or by mail. If you have a question regarding a violation, please call 1-800-828-3551.
Payment for Parking Violations
Online
Payments for parking violations can be made by credit card (Visa, MasterCard, & Discover) online by clicking HERE to pay at PTicket.com. A $3.95 processing fee will be assessed to each violation paid by credit card on Pticket.com.
By Phone
Payments for parking violations can be made by credit card (Visa, MasterCard, & Discover) by phone by calling 1-800-828-3551. A $3.95 processing fee will be assessed for each violation paid by credit card by phone.
In Person
Payments can also be made by credit card (Visa, MasterCard, & Discover), check, or cash at the City of Chico’s Finance Department located at 411 Main Street (First Floor). Payments made by credit card at the Finance Department will include an additional 2.75% processing fee.
By Mail
Check payments can also be mailed to: Office of Parking Violations -City of Chico at P.O. Box 11113, San Jose, CA, 95103-1113.
Failure to pay a parking violation within 21 calendar days of issuance will result in a penalty increase of $46.00 and notification to the Department of Motor Vehicles to refuse registration of the vehicle until all penalties are paid.
Please note: The Finance Department is open Monday – Thursday, 8:30 a.m. – 4:30 p.m. and closed on Fridays. A Self-Help Kiosk, located in the Finance Dept, is open Monday – Friday.
Contesting a Parking Violation
You may contest a parking violation within 21 days of issuance by requesting an Administrative Review in writing to the Office of Parking Violations -City of Chico at P.O. Box 11113, San Jose, CA, 95103-1113, by telephone 1-800-828-3551, or in person at 411 Main Street, Chico, CA. The request must include your reasons for requesting an Administrative Review and all applicable documentation relating to the violation including copies of permits, registration, Disabled Person’s Placard, and Disabled Person’s Placard identification. The issuing officer will review the letter, and you will be notified by mail of the result of your Administrative Review.
If you are not satisfied with the result of the Administrative Review, you may further contest the violation by requesting an Administrative Hearing. You will be required to pay the violation amount, and if the Hearing Officer reverses the violation, then you will be issued a refund. You may request an Administrative Hearing in writing to the Office of Parking Violations -City of Chico at P.O. Box 11113, San Jose, CA, 95103-1113, by telephone 1-800-828-3551, or in person at 411 Main Street, Chico, CA.