Telephone Landline Inoperability Impacting 911 Services to the City of Chico



All police department phone lines are now operational. Please disregard the cell phone numbers provided. Emergency 911 calls will now be routed correctly. For non-emergency calls please use 530-897-4900. All other internal city lines are operational.


The City of Chico is currently experiencing a landline telephone connectivity disruption. Calls coming into the Chico Police Dispatch Center via 911 ARE NOT being received.

In the event of an emergency please contact the CPD Dispatch Center by utilizing the Text-To-911 feature with your cellphone or by calling one of the following cellular telephone numbers.






Please limit the use of these services to in-progress emergencies so we can adequately provide emergency aid to our community during this time.

We are actively working with service providers to have your 911 services fully functioning as soon as possible and will provide an update when information comes available.

Location: City of Chico

Supervisor: Lt. Ben Love

Lieutenant: Lt. Ben Love

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