Information & Forms for Participants in City of Chico Benefits



Active Employees Benefits Guide

Retirees & COBRA Participants Benefits Guide


Modifying Benefit Elections

After medical, dental, vision, and flexible spending account elections are made, Internal Revenue Service (IRS) regulations generally permit changing those elections only during the next open enrollment. However, if you experience a “qualifying event” during the year you may change certain benefit plan elections mid-year. The Human Resources & Risk Management Office must be notified of a qualifying event within 30 days of the event in order to makes changes to your elections. No exceptions to the 30 day notification deadline are permitted. A qualifying event allows you to add or remove yourself or dependents from the City’s health plans, but does not allow you to change the plan you are enrolled in. Changes to the plan you are enrolled in may only be made during the City’s Open Enrollment Period (October of each year). At the time the change is requested you may be required to submit proof of the qualifying event or evidence of other coverage.

Qualifying Events
Mid-year plan changes may only be done with a qualifying event (birth/adoption, marriage, divorce/legal separation, separation from service, loss of other coverage, etc.). You must notify the HR/RM Office of your qualifying event within 30 days of the event.

Open Enrollment
The City's Open Enrollment period will be in October of each calendar year. Changes made during Open Enrollment will become effective January 1 of the following year.

General Insurance Information

Applications/Change Forms

General Information


Anthem Blue Cross Medical Insurance

Anthem Customer Service

(800) 967-3015


Summary of Benefits & Coverage (SBC)


2019 EPO SBC


PPO 80/20

2019 PPO 80/20 SBC

PPO 90/10

2019 PPO 90/10 SBC

Anthem Blue Cross General Information                  

Express Scripts

(800) 711-0917



Carrum Health

Carrum Customer Service

(888) 855-7806


Sterling Health Savings Account (HSA)

Sterling Customer Service

(800) 617-4729


Delta Dental Insurance

Delta Dental Customer Service

(800) 765-6003


VSP Vision Insurance

VSP Member Service (Effective 01/01/2015)

(800) 877-7195


Employee Assistance Plan

MHN Customer Service

(800) 322-9707


Section 125 Flexible Benefits Program

Basic Pacific Customer Service

(800) 574-5448

Flexible Spending Account Calculator


CalPERS Retirement

CalPERS Customer Service

888 CalPERS (or 888-225-7377)


ICMA Deferred Compensation

Mark Tomasini, Retirement Plan Specialist

(866) 749-5180


Lincoln Financial Group Life and Disability Insurance

Lincoln Financial Group



Adam Brubaker

(530) 949-3767