Contact Information

Office (530) 894-4200
Fax (530) 895-2643

To Report A City Streetlight Out

E-mail us at Right of Way or

Call (530) 894-4200,

Monday - Friday 7 a.m. - 5 p.m.

When reporting, please provide as much of the following information as possible:

  • Streetlight number (Located on Pole) Example "2350" or "ES-S14"

  • Address of Streetlight

  • Nearest Cross Street

  • Problem with streetlight (blinking, off, pole needs repair, etc.)

Streetlight naming convention (three or four digit ID, mostly on wooden poles are P.G.& E owned).

Traffic Signals

Please call us immediately if you see a traffic signal out or not operating properly. (530) 894-4200, Monday - Friday 7 a.m. - 5 p.m. or (530) 897-4911 after hours.

With 100 traffic signals in town, an emergency can happen anywhere at any time. Reporting traffic signal outages is important. If a traffic signal is not functioning, please call us immediately. Do not email.

Street Lights

As of November 5, 2013 there are 6873 streetlights in the City of Chico. The City of Chico owns and maintains 4,620 energy efficient and dark sky compliant LED streetlights.

PG&E owns and maintains 2,253 street lights within the Chico City Limits.  Any streetlight on a wooden pole is a P.G.& E. streetlight.  Please contact them directly at  to report any operational problems, burnouts, flashing etc.

Reporting outages is important. If one of the City's 4,620 streetlights is out please let us know at (530) 894-4200 or by email at


Please call us immediately at (530) 894-4200, Monday - Friday 7 a.m. - 5 p.m.

or (530) 897-4911 after hours if you see a stop sign missing, damaged or bent stop signs, or if trees or other items are obstructing the view of the stop sign.